CloudCommerce Pro Overview
Cloud Commerce Pro has grown out of many years of software development, hosting and eCommerce retail experience. The company directors Mark Hallam, Stuart Forrest and chairman Angus MacSween have founded and run successful Internet businesses since the early 1990s, covering Internet Services, Telecommunications and eCommerce Retail.
Cloud Commerce Pro was established to address the growing maturity of the eCommerce marketplace. The Directors of the business have seen many changes since their early days at the very start of the Internet revolution but it is the opportunities that present themselves with the huge change in how people shop online that has been their biggest challenge and most exciting venture.
Manage your orders from world-wide marketplaces and websites in one system manage your orders from world-wide marketplaces and websites in one systemManaging orders from multiple eCommerce website and marketplace channels is key to the success of any online retail business. Manually booking in deliveries with couriers or creating picking lists can lead to wrong orders being shipped. Or keeping control of stock-levels from a spreadsheet can result in over-selling in one or more channels.
This does not make for a happy customers experience and could lose you valuable listings on Amazon & Ebay.
Cloud Commerce Pro provides the perfect order management system to get you selling more products in more places whilst keeping your back office organised and your customers happy.
Manually printing shipping labels, booking in deliveries, notifying customers, copying and pasting addresses to create tracking numbers – all these manual tasks can be avoided with simple shipping automation. Manually printing shipping labels, booking in deliveries, notifying customers, copying and pasting addresses to create tracking numbers – all these manual tasks can be avoided with simple shipping automation.
For multi-channel retail businesses to succeed, particularly on Marketplaces, they need to be customer focused and quickly and effectively manage every customer interaction. All communication needs to be timely and accurate, from sending an order confirmation, despatch notices to responding to queries.For multi-channel retail businesses to succeed, particularly on Marketplaces, they need to be customer focused and quickly and effectively manage every customer interaction. All communication needs to be timely and accurate, from sending an order confirmation, despatch notices to responding to queries.
Your Cloud Commerce Pro system is designed to keep you organised in every area of your business, especially customer service. Having a cloud-based order management system with an inbuilt CRM means you have every customer’s details logged, and their order history at your fingertips. Whenever or wherever you need them.
Trade Ordering simplified for your Wholesale CustomersTrade Ordering simplified for your Wholesale CustomersCloud Commerce Pro provides comprehensive visual ordering screens specifically for your wholesale customers. With the ability to login on any connected device with their own account and purchase your stock on account or through Proforma invoices raised by your accounting system. Your trade customers can view their order history, transactions and invoices; whilst you can communicate with them individually or in groups using our one-minute mailshot feature.
Reduce time and save money by automating Warehouse OperationsReduce time and save money by automating Warehouse OperationsCloud Commerce Pro provides a powerful and comprehensive stock management system controlling goods coming in and being despatched from single or multiple locations. Every inventory item is linked no matter where the products are being sold, either through multiple eBay and Amazon channels, ecommerce websites or in-store.
Auto Purchase OrdersAuto Purchase Orders. As well as being able to manually create purchase orders, Cloud Commerce Pro gives you three options in managing the automatic generation of supplier purchase orders. You also have the ability to accept, amend or reject the orders before sending them to your supplier.
Cloud Commerce Pro’s stock management software is the central inventory for all sales channels from Amazon and eBay marketplaces, Ecommerce Websites to Bricks & Mortar Store’s and Retail Outlets. The real-time synchronisation of stock across multiple channels, means an end to over-selling and gives you the confidence to make re-purchasing decisions.